Shipping & Delivery Policy

At Capelighthouse, we are committed to providing a seamless and reliable shipping experience for our customers. Whether you're upgrading your home with modern bathroom lighting, investing in LED linear lighting, or replacing bulbs and switches, we ensure timely delivery with care.

Shipping Locations

We currently ship across Nationwide. If your location is not listed at checkout, please contact our support team for assistance.

Processing Time

• Orders are processed within 1-2 business days after payment confirmation.
• Custom or bulk orders may require additional processing time, which will be communicated at checkout or via email.

Shipping Methods & Timeframes

We offer multiple shipping options to cater to your needs:

• Standard Shipping (Estimated delivery: 3-7 business days)
• Express Shipping (Estimated delivery: 1-3 business days)
• Same-Day or Next-Day Delivery (Available in select locations for orders placed before [Specify Time])

Note: Delivery times may vary based on location, weather conditions, and carrier delays.

Shipping Costs

• Shipping rates are calculated at checkout based on the weight, size, and destination of your order.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your shipment using the provided link to stay updated on its status.

Damaged or Missing Items

We take great care in packaging our chrome lamps, spotlights, pendants, and outdoor lighting to ensure they reach you safely. However, if you receive a damaged or missing item, please follow these steps:

1. Inspect your order upon delivery.
2. Report any issues within 48 hours by contacting our support team with your order number and photos of the damage.
3. We will arrange a replacement or refund as per our return policy.